Warranty & Repairs

At PRD Diam, we are committed to providing exceptional quality in every piece of jewelry, from lab-grown diamond rings to custom jewelry designs. Our jewelry warranty and repair services ensure your investment remains beautiful, secure, and long-lasting.

Our Jewelry Warranty Coverage

• Warranty Period: Each purchase comes with a 12-month limited jewelry warranty from the date of delivery.

• Covered Under Warranty:

  • Manufacturing defects in diamond settings, clasps, or mountings.

  • Craftsmanship issues with gold, platinum, or sterling silver jewelry.

  • Certified stones that come loose due to manufacturing errors.

• Not Covered Under Warranty:

  • Normal wear and tear (scratches, dents, tarnishing).

  • Accidental damage, misuse, or exposure to harsh chemicals.

  • Alterations or repairs performed by a jeweler other than [Your Brand Name].

Professional Jewelry Repairs & Services

We understand that fine jewelry and lab-grown diamonds are meant to be worn daily, which may lead to maintenance needs. That’s why we provide:

• Free Warranty Repairs: For all issues covered under the 12-month limited warranty.

• Affordable Jewelry Repairs: Out-of-warranty services such as resizing, polishing, re-tipping prongs, or resetting gemstones.

• Complimentary Cleaning & Polishing: One-time free service within the first year.

Our expert jewelers specialize in diamond ring repairs, gemstone resetting, chain and clasp repair, and lab-grown diamond jewelry care.

How to Request Jewelry Repair

1. Email our Customer Care Team at mail with your order number, photos, and a description of the issue.

2. Our team will confirm whether your repair is covered under the jewelry warranty.

3. Safely ship your jewelry to our service center. We recommend using insured shipping for diamond jewelry.

4. Repairs are usually completed within 2–4 weeks, depending on the service.

Why Choose PRD Diam for Warranty & Repairs?

• Trusted provider of certified lab-grown diamonds and fine custom jewelry.

• Skilled craftsmen with years of expertise in diamond setting and jewelry design.

• Reliable after-sales support, ensuring your jewelry always looks its best.

✨ At PRD Diam, your lab-grown diamond jewelry and custom-made pieces deserve lifelong beauty and care. Our warranty and jewelry repair services are here to protect your investment.